Xbajee Casino — Terms & Conditions

1 General Terms & Conditions

By using the Xbajee Casino website (xbajeecasino.net), you are deemed to have accepted all terms and conditions listed below. These terms constitute a legally binding agreement between Xbajee Casino and the user of its services.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Xbajee Casino reserves the right to modify these terms, in part or in full, at any time. Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.

Scope of Terms & Conditions

These terms apply to all services offered by Xbajee Casino — including online casino games, Sports Betting, lottery, jackpot games, promotions and bonus programs, and customer support. The same terms apply regardless of whether you access the platform via a mobile browser or any other device.

2 Account Registration & Eligibility

To open an account at Xbajee Casino, all of the following conditions must be met. If you do not meet the eligibility criteria, registration will not be permitted — and any account created in violation will be considered void.

Age Restriction

You must be at least 18 years old to participate on Xbajee Casino. All services on this platform are strictly prohibited for users under 18. If age verification fails, the account will be immediately suspended and any associated balance may be forfeited.

Single Account Policy

Each person may hold only one account. Opening multiple accounts under the same name, on the same device, from the same IP address, or using the same payment method is strictly prohibited. Any violation of this rule will result in all associated accounts being closed.

Information provided at the time of registration

You are required to provide accurate and truthful information at the time of registration. Creating an account with false details or registering under someone else's name is prohibited. Xbajee Casino reserves the right to verify your information at any time.

3 Deposit & Withdrawal Policy

The following rules apply to all financial transactions at Xbajee Casino. These policies are strictly followed to ensure secure and transparent transactions.

Deposit Policy

• Minimum deposit amount: ৳200 (two hundred BDT)
• Maximum single deposit: ৳50,000 (fifty thousand BDT)
• Supported methods: Mobile Pay, Nagad, Rocket, Upay, and bank transfer
• Xbajee Casino does not charge any fees on deposits
• Deposits are generally credited to your balance instantly

Withdrawal Policy

• Minimum withdrawal: ৳500 (five hundred BDT)
• Account verification (KYC) must be completed before making a withdrawal
• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals via Mobile Pay and Nagad are typically processed within 15 minutes
• Bank transfers may take 1–3 business days
• Withdrawals made between midnight and 6:00 AM will be processed after 6:00 AM

Currency

Xbajee Casino processes all transactions in Bangladeshi Taka (BDT/৳). Transactions in other currencies are not supported.

4 Bonus & Promotion Terms

Xbajee Casino offers a variety of bonuses and promotions. Each bonus has its own specific terms, which are outlined on the relevant promotion page. The general bonus policy is described here.

Welcome bonus

New members can receive up to a 100% Welcome Bonus on their first deposit. A minimum deposit of ৳300 is required to qualify. The Welcome Bonus is available once only and is limited to the first account.

Wagering Requirements

To withdraw bonus funds, the required wagering conditions must be met. Typically, you need to wager 20–30x the bonus amount. Each bonus has its own wagering requirement, which is specified in the relevant offer details.

Bonus Validity Period

• Welcome Bonus: must be used within 30 days of registration
• Free Spins: must be used within 7 days of receipt
• Weekly cashback: will be credited by the following Monday
• Any unused bonus will be automatically cancelled upon expiry

Bonus Abuse

Misuse of the bonus system — such as claiming bonuses from multiple accounts, bonus arbitrage, or any other dishonest method of obtaining bonus benefits — is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be voided and the account may be closed.

5 Gaming Rules

All games at Xbajee Casino are powered by a fair and certified RNG (Random Number Generator). Game outcomes are entirely random with no bias toward any party.

Betting Limits

Each game has set minimum and maximum bet limits. These limits may vary depending on the game type and the member's level. VIP members enjoy higher bet limits.

Bet Cancellation Due to Technical Issues

If a game is interrupted due to a server error or technical fault, the stake for that bet will be refunded to the member's account. In such cases, the decision of Xbajee Casino is final.

Sports Betting special rules

• If a match is cancelled, the bet amount will be refunded
• Results will be determined based on the official announcement from the relevant governing body.
• Odds offered on live betting are final
• Betting on match-fixed outcomes or placing bets using insider information is strictly prohibited.
• If suspicious betting patterns are detected, payment will be put on hold and an investigation will be conducted

6 Prohibited Activities

The following activities are strictly prohibited on the Xbajee Casino platform. Any violation will result in immediate account suspension and potential forfeiture of all balances.

• Multiple Accounts: A single person operating more than one account is strictly prohibited.
• False identity: Creating an account under someone else's name or with false information is prohibited.
• Bonus abuse: Any attempt to abuse or circumvent the bonus system is strictly prohibited.
• Hacking & Technical Manipulation: Using software or any other means to manipulate game outcomes is strictly prohibited.
• Money Laundering: Attempting to launder illicit funds through Xbajee Casino is strictly prohibited and will be reported to the relevant law enforcement authorities.
• Third-Party Payments: Depositing or withdrawing using another person's payment account is prohibited.
• VPN usage: Accessing the platform via VPN from outside permitted regions is prohibited.

7 KYC & Identity Verification

Xbajee Casino follows internationally recognized KYC (Know Your Customer) standards. Verifying member identity and payment details is essential to maintaining a safe and secure platform.

When Verification Is Required

• Before Your First Withdrawal
• For withdrawals of large amounts (৳10,000 or more)
• If Suspicious Activity Is Detected
• If you wish to update your account information

Required Documents

• A clear photo of your National ID (NID) or passport
• A recent selfie with your face clearly visible
• Proof of payment account (where applicable)

KYC verification is typically completed within 24 hours. All submitted information is kept strictly confidential and used solely for verification purposes.

8 Account Suspension & Termination Policy

Under the following circumstances, Xbajee Casino may temporarily suspend or permanently terminate a member's account.

Reasons for Temporary Suspension

• While a KYC verification is in progress
• While an investigation into a suspicious transaction is ongoing
• At the member's own request (Self-Exclusion)
• Account locked due to multiple incorrect password attempts

Reasons for Permanent Termination

• If involved in prohibited activities or fraud
• If operating multiple accounts is proven
• Submitting false identity or documents
• If involvement in money laundering is found
• If proven to be under 18 years of age

9 Responsible Gaming Policy

Xbajee Casino is committed to responsible gaming. We believe gaming should be entertainment, not an addiction — which is why we have put in place a number of protective measures for our members.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Bet Limits: Set a maximum limit on individual bet amounts.
• Cooling-off: Take a break ranging from 24 hours to 30 days.
• Self-Exclusion: Deactivate your account for an extended period.
• Reality Check: Receive session time notifications at set intervals.

For more details, visit our Responsible Play page. For any assistance, please reach out to our help center Contact us.

10 Privacy & Data Protection

Xbajee Casino takes the protection of members' personal data very seriously. For full details on how we collect, store, and use your data, please visit our Privacy policy page.

In short, we use your information solely to provide our services, verify your identity, and maintain security. Your data is never sold or rented to third parties. All information is protected with 256-bit SSL encryption.

11 Dispute Resolution Process

For any dispute or complaint, please contact our support team first. We make every effort to resolve all complaints within 48 hours.

Complaint Submission Process

1. Submit a detailed complaint via live chat or email
2. Attach a screenshot or proof of the issue
3. Keep your complaint reference number
4. Wait for the support team to investigate
5. If unresolved, escalate to the senior team

In disputes over game outcomes, Xbajee Casino's server logs shall be considered the final and definitive evidence. If a technical error is confirmed, the funds for the affected bet will be refunded.

12 Changes and updates to terms and conditions

Xbajee Casino reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified via SMS or notification to their registered mobile number.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.